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Terms & Conditions

Last updated: December 29, 2025

Welcome to JSTAR Soap Company LLC. By accessing or using our website, placing an order, or engaging with our products or services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

Terms & Conditions - the basics

General Information

JSTAR Soap Company LLC provides handcrafted soaps and skincare products made with natural ingredients. All products are intended for external use only unless otherwise stated.

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the site after changes constitutes acceptance of those changes.
 

Products & Descriptions

We strive to provide accurate descriptions, images, and ingredient information for all products. However, because our products are handmade:

  • Colors, shapes, and designs may vary slightly

  • Packaging may differ from photos shown

  • Product availability may change without notice

These variations do not affect product quality.
 

Orders & Payments

  • All orders are subject to acceptance and availability

  • Prices are listed in U.S. dollars and may change at any time

  • Payment is processed securely through third-party providers

  • We reserve the right to cancel or refuse any order at our discretion

Shipping & Processing

Processing times vary depending on order volume and product availability.
Estimated timelines are provided when possible but are not guaranteed.

JSTAR Soap Company LLC is not responsible for shipping delays caused by carriers, weather, or circumstances beyond our control.



Returns & Refunds

Due to the personal and hygienic nature of skincare products:

  • All sales are final

  • We do not accept returns or exchanges

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can assist.
 

Product Use & Safety

All products are for external use only.

By purchasing from JSTAR Soap Company LLC, you acknowledge that:

  • You have reviewed ingredient lists before purchase

  • You understand the importance of performing a patch test

  • You accept responsibility for any allergic reactions or sensitivities

Discontinue use immediately if irritation occurs. Consult a medical professional if needed.
 

Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any medical condition. The FDA has not evaluated statements made on this site.
 

Intellectual Property

All content on this website—including text, images, logos, and product names—is the property of JSTAR Soap Company LLC and may not be copied, reproduced, or used without written permission.
 

Limitation of Liability

JSTAR Soap Company LLC shall not be liable for any damages resulting from the use or misuse of our products or website, to the fullest extent permitted by law.
 

Governing Law

These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles.
 

Contact Information

If you have questions about these Terms & Conditions, please contact us:

JSTAR Soap Company LLC
📧 Email: info@jstarsoapco.com

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